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Speakers

Lauren Stewart

Director – Customer Relations, Conferences & Operations

BookNet Canada

Lauren’s professional focus to-date has been the business of writing and publishing in Canada. Her career has seen her at a literary agency, bookstores, a not-for-profit literary event series, and a professional writers’ association. She is currently the Director, Customer Relations, Conferences & Operations at BookNet Canada.

Session

Retail panel: Pandemic-era booksellers one year later

Jan. 24, 2023, 2-3 p.m. ET | Free

In January 2022, we convened a panel of retailers, all of whom launched their bookstore during the pandemic (if you missed it, you can watch the video at https://tinyurl.com/techforumretailers ). Where are our booksellers and bookstores one year later? What have they learned? What further challenges have they encountered? What opportunities have opened up? How goes their customer acquisition and retention? And what do they think about returns? Join Stacy Batchelor (Fable Book Parlour), Kerri Doyle (Books & Shenanigans), and Meghan Desjardins (River Bookshop) in conversation with Tim Middleton and Lauren Stewart of BookNet and learn what it’s like to evolve as a retailer without a “before time” to reference.

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